Apple TV is one of the most popular streaming device currently available in the market. Millions of people use these streaming devices to get access to high-quality video content directly on your TV. These devices stream your favorite subscribed content with the help of internet. Now you do not have to see unnecessary advertisements in between your favorite TV show or movie. These streaming devices are almost eliminating the middleman in the form of cable TV guys. Now you directly pay to the service providers like Netflix and stream its content in high resolution. Although these streaming devices has made our life so much easier, it does have its fair share of complexities. We at Apple TV Customer Support phone number receives numerous queries and complaints from the user on a daily basis. One common problem which seems to have majorly affected the Apple TV 3 users, receive and Error code 3906, I will discuss this problem in detail in the following section. Also, if you need any kind of technical assistance feel free to contact our Apple TV Customer Service team on their toll-free Apple TV Customer Support number. We are available for 24*7 round the clock and 365 days throughout the year.
Fixing the Error 3906 with Apple TV.
Apple TV users have reported to get frequent disconnection on their Apple TV followed by an error code 3906. This problem arises due to the frequency at which your router has been setup. Since Apple TV does not support Mac address filtering chances are your Apple TV must be facing a similar problem follow the simple set of instructions mentioned below to resolve the problem.
1. Reset Your Router: The problem of frequent disconnection seems to be because of a faulty connection settings. So it is advisable to reset your router to default and check if this resolves the error code 3906. Press the reset button at the backside of your device for 30 seconds to reset it to default factory settings. Try connecting to your Apple TV after the reset and see if the issue has been resolved.
2. Disable Mac Address Filtering: it has been brought to our notice that these Apple TV does not really follow the Mac address filtering. So it is advisable to disable it if you have it enabled for security purposes. Login to your router settings via your web browser. Navigate to security advanced settings and disable any kind of Mac filtering on your router. Also, add the address of your Apple TV into the list of allowed devices to get access to your router. Save the settings, and reboot your router to make the necessary changes into it. Try reconnecting it to your Apple TV and see if the issue has been resolved.
3. Change Bandwidth Channel: The error code 3906 has also been associated with bandwidth channel problems. It has been noticed that certain people use 2.4GHz while others uses 5.0GHz. In case you are facing issue on your current bandwidth channel you need to change it or switch to see of that resolves the issue. So login to your router settings by entering the username and password. While on the main settings page click on Internet settings and then you will see the option to change the bandwidth channel. Contact your ISP to find out whether the services are available at 5.0GHz and then change it accordingly.
4. Update Drivers: Also, if the above-mentioned troubleshooting techniques did not resolve the problem, chances are one or the other driver responsible for connectivity has failed. Head to the official website of Apple TV and download all the available updated drivers for your Apple TV from the Driver Downloads page. Install it on your computer and then try connecting your Apple TV again.
These are some of the troubleshooting techniques to resolve the problem. In case you have any doubts regarding these steps or the problem still persists, call our Apple TV Customer Support phone number for best technical assistance from experts. We provide complete troubleshooting assistance and software solutions to the customers in need. Our services are available for 24*7 round the clock and 365 days throughout the year, so that you do not feel stranded even in the middle of the night.