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1. Beware of Increased Tech Support Scam Pop-ups.?

Have you ever faced such message on your Mac, i.e., “Your system is infected and needs to get repaired ASAP”. Well, you are not the only single person that faces such errors.

Actually, such warnings are not the real things, in fact, these are the fake things i.e., scam who only target Apple users. Sometimes, these pop-ups urge users to call on the given toll-free number to deal with a computer virus. Actually, there does not exist any virus but many users jump into action because of the fear of losing access to their photos, business records etc. The individuals who work from home, small businessman are vulnerable to such tech-support scams.

Mac Popup Removal

Nowadays, there is an increase in such trends that only target Apple users and steal important information from users’ system. Sometimes, in these unwanted pop-ups, there is an urgent warning to call a toll free number.

Once you call on the given toll-free number on that pop-ups, you will definitely get trapped. They will ask you for remote access and after this technician will run a scan in the Terminal. These crooks do not actually repair your system, in fact, they use JavaScript code to push a new window and once you click on OK, you even can’t close any browser’s window. If you get any fraudulent warning signal in your Mac’s browser then you have to Force Quit Safari.

To get rid of browser’s alert, try the following steps that are described below –

1. Press double-click on Home button and then close the browser application window. Then swipe the window in the upward direction.

2. Move to browser history and delete all previous history. This step is necessary otherwise the sites will relaunch once you open Safari.

3. After deleting history, close the Safari. Wait for some time and then re-launch Safari.

As the technology is changing day by day, so we should aware of all scams as it is extremely dangerous to deal with unsolicited calls. If you need technical assistance regarding Mac Pop-Up removal then call Customer Support Phone Number without any delay. Our experts are trustworthy, technical sound and know how to fix stubborn pop-ups.

These pop-up scams can arise in different forms that we have shown here –

If you see such warning on your Mac OS X’s screen then immediately try to close the window. If you are unable to do this, then contact our Customer Support Phone Number but don’t even try to call such fake number that displays on such warning images.

For users info, such warning pop-ups are not sent by Apple actually these are fraud tech-support provider companies who divert customer’s mind. If you really want to save from such malicious things then please get in touch with us immediately as we better know how to fix such things.

2. Your Mac is infected with 3 viruses” Mac Popup Removal

Mac Popup Removal - Customer Support

Mac is an Apple manufactured range of desktops and computers. These MAc computers like any other Apple device combines the best hardware with the latest technology. These Mac devices are renowned for providing the best product to its user base. Although these devices are considered to be finest, it does have its fair share of vulnerabilities. One common scam which has been going on affects your Mac’s browser, where you receive threat alerts in the form of annoying pop-ups and a message which goes like “Your Mac is infected with 3 viruses”. These messages are planted by bogus scamsters whose only intention is to dupe you of your hard earned money. Generally, any normal user without a prior technical knowledge falls prey to these kinds of scam. Are you facing a similar issue with your Mac device? Does your Mac computer show a pop-up message alerting you of a possible virus attack? Well, if Yes, then do not call on the number displayed along with the pop-up alert. If you decide not to pay the scamster, they might cause more harm. I will discuss various methods to remove these malicious files and pop-up completely from your system. So make sure to follow them carefully to get your Mac pop-up free.

How does the scamster install these pop-up in my Mac?

The scamster generally install a malware into your Mac browser when you visit their website or click on any of their phishing links. This malware is hidden underneath some attractive ads like win an iPhone, You have just won a million dollar, click here. Etc. Those who are not aware of the scam foolishly click on these. The malware gets installed in your browser without requiring any permission. Once they are installed, they will track all your browsing details and pop-up a message telling you that your Mac has been infected by 3 deadly viri and you need to call on the number as soon as possible to save your Mac device from getting useless. The worried customer not realizing what is happening calls the number and then pay ridiculous amounts of money for nothing. But, need not worry as I will discuss Mac Popup removal techniques here. I will discuss various troubleshooting methods to help you get rid of these annoying pop-ups.

How to remove pop-up manually from your Mac?

You can remove these annoying pop-up messages telling your Mac has been infected without the need of any technical guy. Here, I will discuss how to get rid of these pop-ups manually from your system Utility. Follow these instructions carefully.

  • Power On your Mac, device and navigate to utility folder from the main window.
  • Now, look for Activity Monitor icon in the menu and double-click on it to open it.
  • All the installed programs and applications will get listed, now look for any suspicious files or application which you do not remember to have installed. Click on it and select Quit Process.
  • A dialogue box will appear asking you whether you are sure to uninstall the selected program.
  • Click on Go button again, and select Applications from the menu. Here if you see any application looking suspicious or you do not remember installing, right-click on it and select the option to move it to trash.

This is how easily you can remove the annoying malware causing those pop-ups to appear every now and then. Although, finding the malware could be a difficult task as these look like any of your other computer file system. So instead of calling the number on the pop-up just follow these simple steps.

Mac Popup removal from your Mac’s Browser:

As I talked in the above paragraph, the main mode of attack for these malware and malicious files are through the web browser you are using. So in order to get rid of these malicious files from your system you need to take care of your Mac Browser. Follow these troubleshooting techniques to help yourself.

Safari Browser

  • Open Safari browser on your Mac, and go to its settings first, and delete all caches and temporary files from your browser history.
  • In case deleting temporary files does not help, you may reset your browser too, so that all additional add-ons or unnecessary files get removed.
  • Go to your Safari Menu, and then click on Reset Safari. A reset window will appear, check all the things from the list and press the reset.


  • If you are using chrome, then open Chrome on your Mac and navigate to Customize & Control Google Chrome.
  • From this Windows select options for a new window to appear.
  • Click on Under The Hood tab and then on the Reset to Default Button.
  • Now you have successfully reset your Google Chrome browser on Mac.


  • Open Firefox and select Help-Troubleshooting Information.
  • You will notice a box for Reset Firefox option on this page, click on it to reset the Firefox browser and remove the annoying Pop-up from your Mac.

Other Methods:

The above-mentioned steps are for when your Mac gets infected, apart from resettings and manually removing the malicious file from your Mac, users must keep a few things in mind while browsing online, to avoid these kinds of situation. I would recommend some methods by which you can distinguish between a fake or Phishing links from an original one. So make sure to keep these things in mind while browsing online.

  • Never click on suspicious links claiming to give you free products. These are pushing links or websites. Always remember, nothing in this world comes for free, and if an advertisement is too good to be true then it is fake.
  • Make use of third-party malware detectors or antivirus program on your Mac and always keep it up-to-date to avoid any such attacks.
  • Clean your Mac’s temporary files and browser cookies from time to time. This will remove any potential malware or similar files.

These are some of the methods via which you can get rid of annoying pop-ups claiming that your Mac has been affected. Hopefully, these methods helped you resolve the issue for you.

3. How to remove Adware manually?

If your Mac is suddenly inundated with pop-up ads or Safari send you wrong websites then you should understand that your Mac is infected with adware.

There are many ways to get rid of adware, let’s have a look at Mac Popup Removal tips-

  1.  Block pop-up Windows in Safari browserMac Popup RemovalGo to Safari menu and then choose Preferences. Then tap on Security and choose the option “Block pop-up windows”. After this, deselect the option “Allow WebGL”, “Allow Plugins”.
  2.  Check Safari settings for rogue search engines and extensionsMac Popup Removal to Safari menu, choose Preferences and then tap on Extensions. If there exists such thing that you haven’t install then uninstall it by clicking on Uninstall option. Then tap on General and confirm that your default search engine is set to something that you recognize. If such thing does not exist then set the search engine that you use regularly.
  3. Save Apple Support article HT203987 as a PDFIn next steps, you have to close the browser so you need to save “https://support.apple.com/en-us/HT203987”. To save the content of this website as PDF, first, open it and then click on File> Print>Save as PDF. Save the PDF file on your desktop so that you can easily find it in a moment.
  4. Locate Adware by going through “Go to Folder”Customer Support
    • Open that PDF file that you have created recently and then scroll down to the list of file that begins with /System/Library/Frameworks/v.framework. In that list of file, just highlight the first line and then click on Edit > Copy.
    • Open Finder and then click on View > As Columns. Then click on Go>Go to Finder.
    • Click on Edit option > Paste and then paste the file that you have highlighted previously. Then press Return button. If the file is found then drag it to Trash. In other conditions, copy the next file in the list from the PDF.
    • Then repeat the Go to the method and once it finish, empty the Trash by clicking on Finder> Empty the Trash. After this, restart your operating system.
  5.  Check if other adware is runningCustomer Support If still there is adware then open Finder>Applications>Utilities> Activity Monitor.
    On the CPU tab, tap on Process Name and look for “InstallMac” or “Genieo”.

    • If any program is running in Activity Monitor then repeat the “Go to Folder” process with the following text i.e., private/etc/launchd.conf. Once this process finishes, restart your computer.
    • Then return to the Apple PDF and scroll down to the option “Remove Genieo, InstallMac”. After this, repeat the process with each of the files that are listed beneath “Restart your Mac”. Then drag necessary files to Trash and restart your computer.
    • Once your Mac comes back up, use Go to Folder and this time navigate to “/Library/Frameworks/GenieoExtra.framework”. After this, empty the Trash.
  6.  Restart your MacCustomer Support ServiceYour system should be now adware-free. When your Mac comes back up & it is still infected by adware then you have to install Adware Removal tool.
  7.  Download and install Malwarebytes Anti-Malware for MacCustomer Support ServicesTo remove adware, you have to install Malwarebytes on your Mac. After downloading this antimalware, press double click on it.
    • If due to any reason, you are unable to download AntiMalware on your Mac then download it on another system and then save it to Flash drive.
    • When first time, you run Antimalware on your Mac, you will be asked if you want to open it. Then click on Open. On the other hand, if there displays the different message about Security Preferences then click on Apple menu and then tap on System Preferences> Security & Privacy. After this, move to the General tab and then click on the option “Open Anyway”.

    When you run Antimalware for the first time then you will be asked for login credentials for the administrator account. After entering that login credentials, tap on the option “Install Helper”.

  8.  Remove the AdwareCustomer Support ServiceIf there exists any adware then it will show in the list once the scan gets completed. Then press a click on the name of adware and then delete it by choosing the option “Remove Selected Items”. Once adware gets removed, restart your operating system. If you find difficult to remove Adware manually then reach experts at Online Customer Technical Support Number where instant & effective measures are given to every user.

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